Shipping Policy

Shipped in 2-3 days from Exeter, UK. In the event of larger orders, additional processing time may be necessary, but we will inform you of this upon receipt of purchase.

Refund Policy

All picks are thoroughly checked before shipping. If an item is defective, a full refund will be issued upon return of the picks in question. If an item arrives and is unsuitable, these instances will be dealt with on a case by case basis.

Cancellation / Return / Exchange Policy

Please double check your thicknesses before ordering to avoid disappointment or unsuitability. Returned picks will be refunded minus postage costs. If you have any questions about the picks before ordering, please contact pigtrum@heavyrepping.com.